LIBELLE GROUP - COVID ALERT LEVEL UPDATE TO ALL SCHOOL CLIENTS
DATE: 08/09/2021 TOPIC: LIBELLE GROUP COVID ALERT LEVEL UPDATE
COMMUNICATION CHANNELS: ALL
RELEVANT TO: ALL
Kia ora,
As you may be aware, Auckland remains at Alert Level 4, while the rest of the country is now at Alert Level 2.
The information that we have so far about these restrictions can be found on the official covid-19 website here: https://covid19.govt.nz/.
Auckland – Alert Level 4
At alert Level 4, all children and young people in schools, early learning services and tertiary institutions have been instructed to learn from home. We remain closed at Alert Level 4 and would like to thank the Auckland community for staying home and keeping each other safe.
Rest of New Zealand – Alert Level 2
At alert level 2, all businesses can operate if they can do so safely and where possible alternative ways of working is encouraged.
Our kitchens and tuckshops will reopen on Thursday 9th September 2021 and will be reengaging their site-specific-safety-plans, which have been updated with the new official covid-19 guidelines and recommendations. Please note that each regional Team Leader and Operations Manager has/will work on tailoring these guidelines to suit your school.
We have instructed our staff to communicate directly with their schools around any school specific actions regarding alert levels and would appreciate it if you could keep our teams updated.
If you have any questions in regard to this please get in touch.
All Libelle Group covid-19 updates can be found here: https://www.libelle.co.nz/covid-19-updates.
Stay safe.
As you may be aware, Auckland remains at Alert Level 4, while the rest of the country is now at Alert Level 2.
The information that we have so far about these restrictions can be found on the official covid-19 website here: https://covid19.govt.nz/.
Auckland – Alert Level 4
At alert Level 4, all children and young people in schools, early learning services and tertiary institutions have been instructed to learn from home. We remain closed at Alert Level 4 and would like to thank the Auckland community for staying home and keeping each other safe.
Rest of New Zealand – Alert Level 2
At alert level 2, all businesses can operate if they can do so safely and where possible alternative ways of working is encouraged.
Our kitchens and tuckshops will reopen on Thursday 9th September 2021 and will be reengaging their site-specific-safety-plans, which have been updated with the new official covid-19 guidelines and recommendations. Please note that each regional Team Leader and Operations Manager has/will work on tailoring these guidelines to suit your school.
We have instructed our staff to communicate directly with their schools around any school specific actions regarding alert levels and would appreciate it if you could keep our teams updated.
If you have any questions in regard to this please get in touch.
All Libelle Group covid-19 updates can be found here: https://www.libelle.co.nz/covid-19-updates.
Stay safe.
LIBELLE GROUP - COVID ALERT LEVEL 4 UPDATE TO ALL SCHOOL CLIENTS
DATE: 18/08/2021 TOPIC: LIBELLE GROUP COVID ALERT LEVEL 4 UPDATE
COMMUNICATION CHANNELS: ALL
RELEVANT TO: ALL
As you may be aware, New Zealand is back in alert level 4.
Auckland and Coromandel will be in alert level 4 lockdown for seven days, and the rest of the country for three days.
The information that we have so far about these restrictions can be found on the official covid-19 website here: https://covid19.govt.nz/
At Alert Level 4, we will not be able to provide lunch in schools as schools will be closed.
As alert levels change, we act on the advice & regulations from the New Zealand Government and Ministry and will be in touch. At alert level 2, all businesses can operate if they can do so safely and where possible alternative ways of working is encouraged. At alert level 2 we reactivate our Site Specific Safety Plan and will be reopening.
We will be back in action as soon as it is allowed by the Government and will provide more information on upcoming menus as soon as we can.
We have instructed our staff to communicate directly with their schools around any school specific actions regarding alert levels and would appreciate it if you could keep our teams updated.
All Libelle Group covid-19 updates can be found here: https://www.libelle.co.nz/covid-19-updates.
Auckland and Coromandel will be in alert level 4 lockdown for seven days, and the rest of the country for three days.
The information that we have so far about these restrictions can be found on the official covid-19 website here: https://covid19.govt.nz/
At Alert Level 4, we will not be able to provide lunch in schools as schools will be closed.
As alert levels change, we act on the advice & regulations from the New Zealand Government and Ministry and will be in touch. At alert level 2, all businesses can operate if they can do so safely and where possible alternative ways of working is encouraged. At alert level 2 we reactivate our Site Specific Safety Plan and will be reopening.
We will be back in action as soon as it is allowed by the Government and will provide more information on upcoming menus as soon as we can.
We have instructed our staff to communicate directly with their schools around any school specific actions regarding alert levels and would appreciate it if you could keep our teams updated.
All Libelle Group covid-19 updates can be found here: https://www.libelle.co.nz/covid-19-updates.
Libelle Group - Covid Alert Level 3 & 2 Update to all School Clients
Date: 28/02/20 Topic: Libelle Group Covid Alert Level 3 & 2 Update
Communication channels: ALL
Relevant to: ALL
Kia ora,
As you may be aware, Auckland has moved back into alert level 3 from 6:00am today (28/02/2021) for the next 7 days, or until further notice. The rest of the country will be in alert level 2.
The information that we have so far about these restrictions can be found on the official covid-19 website here: https://covid19.govt.nz/.
Auckland – Alert Level 3
At alert Level 3, all children and young people in schools, early learning services and tertiary institutions have been instructed to learn from home if possible. Schools within the Auckland area will be open for children to essential workers at a highly limited capacity, therefore we have instructed our Auckland staff to not go into work until further notice.
Rest of New Zealand – Alert Level 2
At alert level 2, all businesses can operate if they can do so safely and where possible alternative ways of working is encouraged.
Those Libelle kitchens and tuckshops that will remain open during alert level 2, will be reengaging their site-specific-safety-plans, which includes extra precautionary covid-19 measures, including physical distancing and record keeping, as per New Zealand Government’s recommendations. Our staff have been briefed on our updated safety measures.
The Libelle updated site specific safety plan at alert level 2 template is attached. Please note that each regional Team Leader and Operations Manager has/will work on tailoring these to suit your school.
This information has been sent out to all staff.
We have instructed our staff to communicate directly with their schools around any school specific actions regarding alert levels and would appreciate it if you could keep our teams updated.
If you have any questions in regard to this please get in touch.
All Libelle Group covid-19 updates can be found here: https://www.libelle.co.nz/covid-19-updates.
Stay safe.
As you may be aware, Auckland has moved back into alert level 3 from 6:00am today (28/02/2021) for the next 7 days, or until further notice. The rest of the country will be in alert level 2.
The information that we have so far about these restrictions can be found on the official covid-19 website here: https://covid19.govt.nz/.
Auckland – Alert Level 3
At alert Level 3, all children and young people in schools, early learning services and tertiary institutions have been instructed to learn from home if possible. Schools within the Auckland area will be open for children to essential workers at a highly limited capacity, therefore we have instructed our Auckland staff to not go into work until further notice.
Rest of New Zealand – Alert Level 2
At alert level 2, all businesses can operate if they can do so safely and where possible alternative ways of working is encouraged.
Those Libelle kitchens and tuckshops that will remain open during alert level 2, will be reengaging their site-specific-safety-plans, which includes extra precautionary covid-19 measures, including physical distancing and record keeping, as per New Zealand Government’s recommendations. Our staff have been briefed on our updated safety measures.
The Libelle updated site specific safety plan at alert level 2 template is attached. Please note that each regional Team Leader and Operations Manager has/will work on tailoring these to suit your school.
This information has been sent out to all staff.
We have instructed our staff to communicate directly with their schools around any school specific actions regarding alert levels and would appreciate it if you could keep our teams updated.
If you have any questions in regard to this please get in touch.
All Libelle Group covid-19 updates can be found here: https://www.libelle.co.nz/covid-19-updates.
Stay safe.
| libelle_group_alert_level_2_site_specific_safety_plan.pdf |
Libelle Group - Covid Alert Level 3 & 2 Update to all School Clients
Date: 15/02/20 Topic: Libelle Group Covid Alert Level 3 & 2 Update
Communication channels: ALL
Relevant to: ALL
Kia ora,
As you may be aware, Auckland has moved back into alert level 3 until Wednesday or until further notice. The rest of the country will be in level 2. This is due to three confirmed Covid-19 cases in the community.
The information that we have so far about these restrictions can be found on the official covid-19 website (https://covid19.govt.nz/) .
Auckland – Alert Level 3
It is to our understanding that the majority of schools within the Auckland area will not be opening during alert level 3 as per New Zealand Government restrictions, therefore we have instructed our Auckland staff to not go into work until further notice.
Rest of New Zealand – Alert Level 2
The New Zealand Government recommendations are that ‘you can still continue to go to work and school, with physical distancing’.
Those Libelle kitchens and tuckshops that will remain open during alert level 2, will be reengaging their site-specific-safety-plans, which includes extra precautionary covid-19 measures as per New Zealand Government’s recommendations. Our Operations Staff are being re-briefed on our updated safety measures this morning.
Our updated site specific safety plan in alert level 2 template is attached. Please note that each regional Team Leader and Operations Manager has/will work on tailoring these to suit your school.
This information has been sent out to all staff.
We have instructed our staff to communicate directly with their schools around any school specific actions regarding alert levels and would appreciate it if you could keep our teams updated.
If you have any questions in regard to this please get in touch.
Stay safe.
As you may be aware, Auckland has moved back into alert level 3 until Wednesday or until further notice. The rest of the country will be in level 2. This is due to three confirmed Covid-19 cases in the community.
The information that we have so far about these restrictions can be found on the official covid-19 website (https://covid19.govt.nz/) .
Auckland – Alert Level 3
It is to our understanding that the majority of schools within the Auckland area will not be opening during alert level 3 as per New Zealand Government restrictions, therefore we have instructed our Auckland staff to not go into work until further notice.
Rest of New Zealand – Alert Level 2
The New Zealand Government recommendations are that ‘you can still continue to go to work and school, with physical distancing’.
Those Libelle kitchens and tuckshops that will remain open during alert level 2, will be reengaging their site-specific-safety-plans, which includes extra precautionary covid-19 measures as per New Zealand Government’s recommendations. Our Operations Staff are being re-briefed on our updated safety measures this morning.
Our updated site specific safety plan in alert level 2 template is attached. Please note that each regional Team Leader and Operations Manager has/will work on tailoring these to suit your school.
This information has been sent out to all staff.
We have instructed our staff to communicate directly with their schools around any school specific actions regarding alert levels and would appreciate it if you could keep our teams updated.
If you have any questions in regard to this please get in touch.
Stay safe.
| libelle_group_alert_level_2_site_specific_safety_plan.pdf |
Covid Alert Level 3 & 2 Update
Date: 12/08/20 Topic: Libelle Group Covid Alert Level 3 & 2 Update
Communication channels: ALL
Relevant to: ALL
Kia ora,
As you should be aware Auckland will be moving back into alert level 3 from noon Wednesday until midnight Friday. The rest of the country will be in level 2. This is due to four confirmed Covid-19 cases in the community.
The information that we have so far about these restrictions can be found on the official covid-19 website (https://covid19.govt.nz/updates-and-resources/latest-updates/new-zealands-alert-levels-are-changing-at-12-noon-on-wednesday-12-august/).
Auckland in Alert Level 3
The New Zealand Government recommendations are that ‘Schools in Auckland can safely open but will have limited capacity. Where possible we encourage students to learn from home’.
It is to our understanding that the majority of Auckland schools will not be opening during alert level 3 as per the New Zealand Government restrictions. We have instructed our staff to, unless schools have already notified our Operations Managers of their immediate closure, to go into work as per normal, and pack down their sites by midday today.
On Friday we will be sending out another communication with further instruction.
Rest of New Zealand In Alert Level 2
The New Zealand Government recommendations are that ‘You can still continue to go to work and school, with physical distancing’.
Those tuckshops that will remain open during alert level 2 will be reengaging their site specific safety plans with extra covid-19 safety precautions as per the New Zealand Government’s updated recommendations. We have reviewed and adjusted our SSSP to include the New Zealand Government’s recommendations around the use of masks. They are now recommending to ‘wear masks if you can’.
Our updated site specific safety plan in alert level 2 template is attached. Please note that each regional Team Leader and Operations Manager has worked on tailoring these to suit your school.
This updated information has been sent out to all staff.
We have instructed our staff to communicate directly with their schools around any school specific actions regarding alert levels and would appreciate it if you could keep our staff updated.
If you have any questions in regard to this please get in touch.
Stay safe.
As you should be aware Auckland will be moving back into alert level 3 from noon Wednesday until midnight Friday. The rest of the country will be in level 2. This is due to four confirmed Covid-19 cases in the community.
The information that we have so far about these restrictions can be found on the official covid-19 website (https://covid19.govt.nz/updates-and-resources/latest-updates/new-zealands-alert-levels-are-changing-at-12-noon-on-wednesday-12-august/).
Auckland in Alert Level 3
The New Zealand Government recommendations are that ‘Schools in Auckland can safely open but will have limited capacity. Where possible we encourage students to learn from home’.
It is to our understanding that the majority of Auckland schools will not be opening during alert level 3 as per the New Zealand Government restrictions. We have instructed our staff to, unless schools have already notified our Operations Managers of their immediate closure, to go into work as per normal, and pack down their sites by midday today.
On Friday we will be sending out another communication with further instruction.
Rest of New Zealand In Alert Level 2
The New Zealand Government recommendations are that ‘You can still continue to go to work and school, with physical distancing’.
Those tuckshops that will remain open during alert level 2 will be reengaging their site specific safety plans with extra covid-19 safety precautions as per the New Zealand Government’s updated recommendations. We have reviewed and adjusted our SSSP to include the New Zealand Government’s recommendations around the use of masks. They are now recommending to ‘wear masks if you can’.
Our updated site specific safety plan in alert level 2 template is attached. Please note that each regional Team Leader and Operations Manager has worked on tailoring these to suit your school.
This updated information has been sent out to all staff.
We have instructed our staff to communicate directly with their schools around any school specific actions regarding alert levels and would appreciate it if you could keep our staff updated.
If you have any questions in regard to this please get in touch.
Stay safe.
| Libelle Group Alert Level 2 Site Specific Safety Plan 12 August 2020 |
ALERT LEVEL 2: RETURN TO SERVICE
Date: 13/05/20 Topic: Libelle Group Return to Service in Alert Level 2
Communication channels: email
Relevant to: schools
Please see attached an important update from the CEO of Libelle Group, Johannes Tietze.
This message is addressed to all Libelle Group clients and is an important update regarding return to service in alert level 2. Please feel free to contact your regional Operations Manager if you have any questions in regard to this.
| Libelle Group Client Update Alert Level 2 - A Message from Johannes 12 May 2020 |
| Libelle Group Alert Level 2 Site Specific Safety Plan 12 May 2020 |
ALERT LEVEL 3: RETURN TO SERVICE
Date: 21/04/20 Topic: Libelle Group Return to Service in Alert Level 3 & 2
Communication channels: email
Relevant to: schools
Please see attached an important update from the CEO of Libelle Group, Johannes Tietze.
This message is addressed to all Libelle Group school clients and is regarding Libelle’s level 3 and level 2 back to service delivery plan. Please feel free to contact Johannes at johannes@libelle.co.nz if you have any questions in regard to this message. Please contact John Rippingham at john@libelle.co.nz if you wish to activate/participate in the proposed food service model.
| Libelle L3 and L2 Service Resumption Plan 21/04/20 |
CURRENT POSITION
Date: 25/03/20 Topic: Libelle Group's current position
Communication channels: website
Relevant to: All
Libelle Group and it's various brands (Champion Tuckshops, Lunch Orders and Lunch By Libelle) will remain closed until further instruction from the NZ Government. Staff have been instructed to initiate their end of year shut down procedures and await further instructions as the covid-19 situation develops.
Libelle Group's kitchen at Nelson Girls College will remain open as an essential service for the students that remain in the hostel.
Libelle Group are working closely with the Ministry at this challenging time and will keep all stakeholders updated as the situation develops.
Libelle Group's kitchen at Nelson Girls College will remain open as an essential service for the students that remain in the hostel.
Libelle Group are working closely with the Ministry at this challenging time and will keep all stakeholders updated as the situation develops.
Email update
Date: 18/03/20 Topic: A message from the ceo of libelle group on covid-19
Communication channels: Email, Social, Memo, website
Relevant to: All
Please see attached a message from the CEO of Libelle Group, Johanne Tietze.
This message is addressed to all Libelle Group staff but relevant to all Libelle Group stakeholders, customers and clients. This message will be followed by Covid-19 Resource Packages being sent out to all Libelle Group kitchens effective 19/03/20.
This message is addressed to all Libelle Group staff but relevant to all Libelle Group stakeholders, customers and clients. This message will be followed by Covid-19 Resource Packages being sent out to all Libelle Group kitchens effective 19/03/20.
Additional Attachments
| c19_response_plan_from_ceos_desk_18th_march.pdf |
Email update
Date: 16/03/20 Topic: Libelle Group Covid-19 Protocol
Communication channels: Email, Social, Memo, website
Relevant to: All
Kia ora,
The following email and additional attachments are to update you all on Libelle Group’s position regarding COVID-19.
In the coming days and weeks we will all be facing some huge challenges, working together as a collective is more important now than ever. We will be doing everything we can to support our people, our clients and our customers. Please reach out if you have any questions, comments or concerns. As the Libelle Group family we are ready to mobilize our kitchens, our resources and our people to support our communities and respond to any requests by government agencies.
We are facing an unprecedented and extremely challenging time in New Zealand and throughout the World with the outbreak of COVID–19. It is beginning to and will impact our daily lives and it seems likely that this disruption will increase over the coming days.
As the World contends with the uncertainty surrounding COVID-19, the health and safety of our employees, clients and customers remains our top priority. We are taking steps and coordinating a considered, appropriate and relevant response for our people, clients and organisation and will ensure the continued servicing of our school tuckshops unless we receive an alternate directive from the New Zealand Government, from our school clients or from the Ministry of Health (MOH).
Attached is an in-depth update as to where we are currently at with the Covid-19 outbreak (Covid-19 Libelle Group Ltd Update 16/03/2020). Also attached is a fact sheet about Covid-19 (Covid-19 Libelle Group Ltd Information Sheet 16/03/2020) and a hand washing resource from the World Health organisation (WHO hand wash poster (BPS)).
The following protocols are now in place for Libelle Group. It should be noted that these directives are subject to change as the situation continues to evolve.
Please feel free to contact myself directly with any questions or concerns that you may have.
We will be communicating regular updates to all Libelle Group personnel together with our school business managers, school principals, general public, student customers and managers.
Thank you all for your ongoing support and understanding as we navigate through these uncertain times. We will get through this together.
Kia Kaha!
Caleb Dudley
Marketing and Communications Manager
021 709 138
The following email and additional attachments are to update you all on Libelle Group’s position regarding COVID-19.
In the coming days and weeks we will all be facing some huge challenges, working together as a collective is more important now than ever. We will be doing everything we can to support our people, our clients and our customers. Please reach out if you have any questions, comments or concerns. As the Libelle Group family we are ready to mobilize our kitchens, our resources and our people to support our communities and respond to any requests by government agencies.
We are facing an unprecedented and extremely challenging time in New Zealand and throughout the World with the outbreak of COVID–19. It is beginning to and will impact our daily lives and it seems likely that this disruption will increase over the coming days.
As the World contends with the uncertainty surrounding COVID-19, the health and safety of our employees, clients and customers remains our top priority. We are taking steps and coordinating a considered, appropriate and relevant response for our people, clients and organisation and will ensure the continued servicing of our school tuckshops unless we receive an alternate directive from the New Zealand Government, from our school clients or from the Ministry of Health (MOH).
Attached is an in-depth update as to where we are currently at with the Covid-19 outbreak (Covid-19 Libelle Group Ltd Update 16/03/2020). Also attached is a fact sheet about Covid-19 (Covid-19 Libelle Group Ltd Information Sheet 16/03/2020) and a hand washing resource from the World Health organisation (WHO hand wash poster (BPS)).
The following protocols are now in place for Libelle Group. It should be noted that these directives are subject to change as the situation continues to evolve.
- Exposure – If any of our staff have been, or suspects that they have, been in contact with a confirmed case of Covid-19, they have been instructed toNOT SHOW UP TO WORK and let their manager know immediately. They will be required to stay away from the workplace and self-isolate as per theMinistry of Health’s self-isolation guidelines. Libelle Group will inform affected staff and building tenants and carry out all necessary sanitisation protocols.
- Illness - Again, our staff have been instructed to immediately let their managers or team co-ordinators know if they have, or suspect they might have, been in contact with a confirmed case of COVID-19. They are to STAY AWAY FROM WORK if they have a fever, cough, sore throat, shortness of breath or difficulty breathing. If they have any of these symptoms they will not come back in to work until the symptoms have gone.
- Travelling from overseas / Returning from overseas - Employees who may have plans to travel to countries with high infection rates at present; China, South Korea, Italy and Iran should seek advice on whether to travel. Some countries are closing their borders, (USA has closed its borders to Europe). All staff returning from overseas are required (by the NZ government) to self-isolate for 2 weeks. This will be strictly enforced. More information can be found at the Ministry of Health’s self-isolation guidelines.
- Food control plan safety and training – Our staff have been instructed to take extra precautionary measures when it comes to their food safety and handling standards and a reminder to follow the best practice food safety within our current MPI registered food control plan. Some basic advice from the WHO - regularly and thoroughly wash your hands as per the attached resource. Maintain social distancing (i.e. at least 1 metre between yourself and anyone coughing or sneezing). Avoid touching your eyes, nose and mouth. Follow cough protocols – cover your mouth or nose with your bent elbow or a tissue when you cough or sneeze. Dispose of tissues immediately and if you can, avoid shaking hands.
- Advice of Face Masks – As per the World Health Organization advice, face masks are not recommended for most people as there is limited evidence that they prevent the spread of disease. Good cough etiquette and hand hygiene will have a bigger impact. Information about the effectiveness of face masks and how to wear and remove them is available on the World Health Organization website.
- Contingency Planning – The Libelle Group Support Office will be discussing a contingency plan if the COVID-19 situation worsens.
Please feel free to contact myself directly with any questions or concerns that you may have.
We will be communicating regular updates to all Libelle Group personnel together with our school business managers, school principals, general public, student customers and managers.
Thank you all for your ongoing support and understanding as we navigate through these uncertain times. We will get through this together.
Kia Kaha!
Caleb Dudley
Marketing and Communications Manager
021 709 138
Additional Attachments
| covid-19_libelle_group_ltd_update_16_03_2020.pdf |
| covid-19_libelle_group_ltd_information_sheet_16_03_2020.pdf |
| who_hand_wash_poster__bps_.pdf |
INternal facebook update
Date: 10/03/20 Topic: Libelle Group Covid-19 initial notice
Communication channels: internal Social
Relevant to: STAFF
LIBELLE GROUP COVID-19 NOTICE 10/03/20
In light of the recent Covid-19 outbreak we would like to remind you all to utilise your best practice food health and safety training and to intimately follow the Libelle Group Limited food control plan.
In light of the heightened risk due to the virus please be hyper-vigilant when it comes to sanitising services and the handling and wrapping of food.
Please take extra precautionary measures when it comes to your food safety and handling standards and remember to follow best practice food safety within our current MPI registered food control plan.
If you have any concerns about your kitchen and it's sanitising services or potential risk of contamination please contact your Operations Managers urgently.
If you have any concerns about your own health and wellbeing please contact your Operations Managers urgently.
If you have any questions about our food control plan get in touch with Savorn at savorn@libelle.co.nz.
Stay up-to-date with the latest government advice around the coronavirus, Covid-19. For a comprehensive list of FAQs visit the site listed below:
https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
We are monitoring the viruses movements and will keep you updated if there are any implications in your workplace.
In light of the recent Covid-19 outbreak we would like to remind you all to utilise your best practice food health and safety training and to intimately follow the Libelle Group Limited food control plan.
In light of the heightened risk due to the virus please be hyper-vigilant when it comes to sanitising services and the handling and wrapping of food.
Please take extra precautionary measures when it comes to your food safety and handling standards and remember to follow best practice food safety within our current MPI registered food control plan.
If you have any concerns about your kitchen and it's sanitising services or potential risk of contamination please contact your Operations Managers urgently.
If you have any concerns about your own health and wellbeing please contact your Operations Managers urgently.
If you have any questions about our food control plan get in touch with Savorn at savorn@libelle.co.nz.
Stay up-to-date with the latest government advice around the coronavirus, Covid-19. For a comprehensive list of FAQs visit the site listed below:
https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
We are monitoring the viruses movements and will keep you updated if there are any implications in your workplace.