ALERT LEVEL 2: RETURN TO SERVICE
Date: 13/05/20 Topic: Libelle Group Return to Service in Alert Level 2
Communication channels: email
Relevant to: schools
Please see attached an important update from the CEO of Libelle Group, Johannes Tietze.
This message is addressed to all Libelle Group clients and is an important update regarding return to service in alert level 2. Please feel free to contact your regional Operations Manager if you have any questions in regard to this.
| Libelle Group Client Update Alert Level 2 - A Message from Johannes 12 May 2020 |
| Libelle Group Alert Level 2 Site Specific Safety Plan 12 May 2020 |
ALERT LEVEL 3: RETURN TO SERVICE
Date: 21/04/20 Topic: Libelle Group Return to Service in Alert Level 3 & 2
Communication channels: email
Relevant to: schools
Please see attached an important update from the CEO of Libelle Group, Johannes Tietze.
This message is addressed to all Libelle Group school clients and is regarding Libelle’s level 3 and level 2 back to service delivery plan. Please feel free to contact Johannes at johannes@libelle.co.nz if you have any questions in regard to this message. Please contact John Rippingham at john@libelle.co.nz if you wish to activate/participate in the proposed food service model.
| Libelle L3 and L2 Service Resumption Plan 21/04/20 |
CURRENT POSITION
Date: 25/03/20 Topic: Libelle Group's current position
Communication channels: website
Relevant to: All
Libelle Group and it's various brands (Champion Tuckshops, Lunch Orders and Lunch By Libelle) will remain closed until further instruction from the NZ Government. Staff have been instructed to initiate their end of year shut down procedures and await further instructions as the covid-19 situation develops.
Libelle Group's kitchen at Nelson Girls College will remain open as an essential service for the students that remain in the hostel.
Libelle Group are working closely with the Ministry at this challenging time and will keep all stakeholders updated as the situation develops.
Libelle Group's kitchen at Nelson Girls College will remain open as an essential service for the students that remain in the hostel.
Libelle Group are working closely with the Ministry at this challenging time and will keep all stakeholders updated as the situation develops.
Email update
Date: 18/03/20 Topic: A message from the ceo of libelle group on covid-19
Communication channels: Email, Social, Memo, website
Relevant to: All
Please see attached a message from the CEO of Libelle Group, Johanne Tietze.
This message is addressed to all Libelle Group staff but relevant to all Libelle Group stakeholders, customers and clients. This message will be followed by Covid-19 Resource Packages being sent out to all Libelle Group kitchens effective 19/03/20.
This message is addressed to all Libelle Group staff but relevant to all Libelle Group stakeholders, customers and clients. This message will be followed by Covid-19 Resource Packages being sent out to all Libelle Group kitchens effective 19/03/20.
Additional Attachments
| c19_response_plan_from_ceos_desk_18th_march.pdf |
Email update
Date: 16/03/20 Topic: Libelle Group Covid-19 Protocol
Communication channels: Email, Social, Memo, website
Relevant to: All
Kia ora,
The following email and additional attachments are to update you all on Libelle Group’s position regarding COVID-19.
In the coming days and weeks we will all be facing some huge challenges, working together as a collective is more important now than ever. We will be doing everything we can to support our people, our clients and our customers. Please reach out if you have any questions, comments or concerns. As the Libelle Group family we are ready to mobilize our kitchens, our resources and our people to support our communities and respond to any requests by government agencies.
We are facing an unprecedented and extremely challenging time in New Zealand and throughout the World with the outbreak of COVID–19. It is beginning to and will impact our daily lives and it seems likely that this disruption will increase over the coming days.
As the World contends with the uncertainty surrounding COVID-19, the health and safety of our employees, clients and customers remains our top priority. We are taking steps and coordinating a considered, appropriate and relevant response for our people, clients and organisation and will ensure the continued servicing of our school tuckshops unless we receive an alternate directive from the New Zealand Government, from our school clients or from the Ministry of Health (MOH).
Attached is an in-depth update as to where we are currently at with the Covid-19 outbreak (Covid-19 Libelle Group Ltd Update 16/03/2020). Also attached is a fact sheet about Covid-19 (Covid-19 Libelle Group Ltd Information Sheet 16/03/2020) and a hand washing resource from the World Health organisation (WHO hand wash poster (BPS)).
The following protocols are now in place for Libelle Group. It should be noted that these directives are subject to change as the situation continues to evolve.
Please feel free to contact myself directly with any questions or concerns that you may have.
We will be communicating regular updates to all Libelle Group personnel together with our school business managers, school principals, general public, student customers and managers.
Thank you all for your ongoing support and understanding as we navigate through these uncertain times. We will get through this together.
Kia Kaha!
Caleb Dudley
Marketing and Communications Manager
021 709 138
The following email and additional attachments are to update you all on Libelle Group’s position regarding COVID-19.
In the coming days and weeks we will all be facing some huge challenges, working together as a collective is more important now than ever. We will be doing everything we can to support our people, our clients and our customers. Please reach out if you have any questions, comments or concerns. As the Libelle Group family we are ready to mobilize our kitchens, our resources and our people to support our communities and respond to any requests by government agencies.
We are facing an unprecedented and extremely challenging time in New Zealand and throughout the World with the outbreak of COVID–19. It is beginning to and will impact our daily lives and it seems likely that this disruption will increase over the coming days.
As the World contends with the uncertainty surrounding COVID-19, the health and safety of our employees, clients and customers remains our top priority. We are taking steps and coordinating a considered, appropriate and relevant response for our people, clients and organisation and will ensure the continued servicing of our school tuckshops unless we receive an alternate directive from the New Zealand Government, from our school clients or from the Ministry of Health (MOH).
Attached is an in-depth update as to where we are currently at with the Covid-19 outbreak (Covid-19 Libelle Group Ltd Update 16/03/2020). Also attached is a fact sheet about Covid-19 (Covid-19 Libelle Group Ltd Information Sheet 16/03/2020) and a hand washing resource from the World Health organisation (WHO hand wash poster (BPS)).
The following protocols are now in place for Libelle Group. It should be noted that these directives are subject to change as the situation continues to evolve.
- Exposure – If any of our staff have been, or suspects that they have, been in contact with a confirmed case of Covid-19, they have been instructed toNOT SHOW UP TO WORK and let their manager know immediately. They will be required to stay away from the workplace and self-isolate as per theMinistry of Health’s self-isolation guidelines. Libelle Group will inform affected staff and building tenants and carry out all necessary sanitisation protocols.
- Illness - Again, our staff have been instructed to immediately let their managers or team co-ordinators know if they have, or suspect they might have, been in contact with a confirmed case of COVID-19. They are to STAY AWAY FROM WORK if they have a fever, cough, sore throat, shortness of breath or difficulty breathing. If they have any of these symptoms they will not come back in to work until the symptoms have gone.
- Travelling from overseas / Returning from overseas - Employees who may have plans to travel to countries with high infection rates at present; China, South Korea, Italy and Iran should seek advice on whether to travel. Some countries are closing their borders, (USA has closed its borders to Europe). All staff returning from overseas are required (by the NZ government) to self-isolate for 2 weeks. This will be strictly enforced. More information can be found at the Ministry of Health’s self-isolation guidelines.
- Food control plan safety and training – Our staff have been instructed to take extra precautionary measures when it comes to their food safety and handling standards and a reminder to follow the best practice food safety within our current MPI registered food control plan. Some basic advice from the WHO - regularly and thoroughly wash your hands as per the attached resource. Maintain social distancing (i.e. at least 1 metre between yourself and anyone coughing or sneezing). Avoid touching your eyes, nose and mouth. Follow cough protocols – cover your mouth or nose with your bent elbow or a tissue when you cough or sneeze. Dispose of tissues immediately and if you can, avoid shaking hands.
- Advice of Face Masks – As per the World Health Organization advice, face masks are not recommended for most people as there is limited evidence that they prevent the spread of disease. Good cough etiquette and hand hygiene will have a bigger impact. Information about the effectiveness of face masks and how to wear and remove them is available on the World Health Organization website.
- Contingency Planning – The Libelle Group Support Office will be discussing a contingency plan if the COVID-19 situation worsens.
Please feel free to contact myself directly with any questions or concerns that you may have.
We will be communicating regular updates to all Libelle Group personnel together with our school business managers, school principals, general public, student customers and managers.
Thank you all for your ongoing support and understanding as we navigate through these uncertain times. We will get through this together.
Kia Kaha!
Caleb Dudley
Marketing and Communications Manager
021 709 138
Additional Attachments
| covid-19_libelle_group_ltd_update_16_03_2020.pdf |
| covid-19_libelle_group_ltd_information_sheet_16_03_2020.pdf |
| who_hand_wash_poster__bps_.pdf |
INternal facebook update
Date: 10/03/20 Topic: Libelle Group Covid-19 initial notice
Communication channels: internal Social
Relevant to: STAFF
LIBELLE GROUP COVID-19 NOTICE 10/03/20
In light of the recent Covid-19 outbreak we would like to remind you all to utilise your best practice food health and safety training and to intimately follow the Libelle Group Limited food control plan.
In light of the heightened risk due to the virus please be hyper-vigilant when it comes to sanitising services and the handling and wrapping of food.
Please take extra precautionary measures when it comes to your food safety and handling standards and remember to follow best practice food safety within our current MPI registered food control plan.
If you have any concerns about your kitchen and it's sanitising services or potential risk of contamination please contact your Operations Managers urgently.
If you have any concerns about your own health and wellbeing please contact your Operations Managers urgently.
If you have any questions about our food control plan get in touch with Savorn at savorn@libelle.co.nz.
Stay up-to-date with the latest government advice around the coronavirus, Covid-19. For a comprehensive list of FAQs visit the site listed below:
https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
We are monitoring the viruses movements and will keep you updated if there are any implications in your workplace.
In light of the recent Covid-19 outbreak we would like to remind you all to utilise your best practice food health and safety training and to intimately follow the Libelle Group Limited food control plan.
In light of the heightened risk due to the virus please be hyper-vigilant when it comes to sanitising services and the handling and wrapping of food.
Please take extra precautionary measures when it comes to your food safety and handling standards and remember to follow best practice food safety within our current MPI registered food control plan.
If you have any concerns about your kitchen and it's sanitising services or potential risk of contamination please contact your Operations Managers urgently.
If you have any concerns about your own health and wellbeing please contact your Operations Managers urgently.
If you have any questions about our food control plan get in touch with Savorn at savorn@libelle.co.nz.
Stay up-to-date with the latest government advice around the coronavirus, Covid-19. For a comprehensive list of FAQs visit the site listed below:
https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
We are monitoring the viruses movements and will keep you updated if there are any implications in your workplace.